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How to Avoid Car-Key & Locksmith Scams

Most locksmiths are honest local pros. But a stressful lockout is exactly when a small number of bad actors strike — with a too-good price on the phone that balloons once they arrive. Here's how to protect yourself.

How the classic scam works

The Federal Trade Commission has warned consumers about this pattern for years: a locksmith advertises a very low price (say "$15 service call"), often through an ad that appears local but routes to a distant call center. When the technician arrives, the quoted price doesn't apply — they claim your lock is "high security," demand far more in cash, and pressure you to agree because you're stranded. Some even drill a lock that didn't need drilling, then charge to replace it.

Red flags to watch for

How to hire safely

  1. Get the full price before any work starts — including any service-call or after-hours fee — and in writing if you can. A legitimate locksmith will give it.
  2. Ask for the company name and confirm it matches the vehicle and any invoice.
  3. Ask about credentials. Many states — including Colorado and Oregon — don't license locksmiths statewide, so instead confirm the business identity and insurance, and for automotive key work you can ask whether they participate in NASTF, the national vehicle-security network.
  4. Have your ID and proof of ownership ready. An honest locksmith wants to verify the car is yours — that's a good sign, not a hassle.
  5. Trust your gut. If the price changes on arrival or you feel pressured, you're free to decline and call someone else.

If you've been overcharged

If you believe you were the victim of a bait-and-switch, you can dispute the charge with your card issuer and report the business to the FTC at ReportFraud.ftc.gov and to your state attorney general's consumer-protection office. Reporting helps regulators spot and shut down repeat offenders.

Car-key & lockout guides

Locked out or need a key now?One call connects you with an independent local automotive locksmith — 24/7. Littleton · Boulder · Salem · or call (605) 865-0307.

This guide is general information for educational purposes only — not professional automotive, security, or safety advice. If a child or pet is locked in a vehicle in heat or cold, call 911 immediately. Costs and procedures vary by vehicle, key type, and locksmith, and change over time. Confirm specifics with a qualified automotive locksmith and your vehicle's owner's manual before acting.